Effective Date: January 1st, 2026
Welcome to TruSoft Water Systems, operated by Cactus Oak LLC ("Company," "we," "us," or "our"). By using our website, submitting a request form, or engaging our services, you agree to the following terms:
TruSoft Water Systems provides water treatment equipment sales, installation coordination, maintenance, and related services. Installation services may be performed by third-party licensed contractors
All quotes are estimates and subject to change based on site conditions, plumbing modifications, or additional requirements discovered during installation.
Payment is due according to the terms outlined in your invoice or financing agreement. Deposits may be required before equipment ordering or installation scheduling.
Customers must ensure clear and safe access to plumbing connections. Additional fees may apply if unforeseen modifications are required.
Equipment warranties are provided by the manufacturer. TruSoft Water Systems facilitates warranty claims but does not manufacture equipment.
Cactus Oak LLC is not responsible for incidental or consequential damages resulting from improper installation, misuse, or plumbing system conditions beyond our control.
Financing is subject to third-party lender approval. TruSoft Water Systems does not guarantee approval.
These terms are governed by the laws of the State of Texas.
TruSoft Water Systems
Operated by Cactus Oak LLC
El Paso, Texas
Phone: 915-588-5114
Email: trusoftwatersystems@gmail.com